Although “hearing aids” is part of our name, they’re just one element of what we provide to our Associates. Your job is to restore and preserve hearing – our job is to help you reach as many patients as possible. Here are a few ways how:
All The Right Things™
From scheduling appointments and ensuring excellent customer service to doctor-patient interaction and closing sales, we help get the most out of all aspects of your practice and focuses on patient care and business growth. All The Right Things isn’t just a guide or a poster to hang in the office; it’s a state of mind and methodology that enables you to define yourself as an exceptional provider of hearing healthcare.
Learn more from AHAA Associates in this presentation.
From AHAA’s Tipping Point series.
You’ll learn how All The Right Things:
- Takes persistence and commitment, but pays off tremendously
- Compensates for the fact that your background may not be in sales or marketing
- Is suitable for practices of all sizes in any location
- Grows practices exponentially
A territory analysis serves as a geographic and population study of the potential market share and market penetration of your office location. These are selectively provided to Associates to provide them insights on unit projections, opportunity assessment and competitive landscape.
AHAA has established compensation plans for multiple roles in the practice. These are either unit or revenue based plans that incentivize the behaviors we wish to reinforce. Custom compensation plans are available if required.
A breakeven analysis allows us to determine whether the practice’s revenue stream supports the operating expenses in place. We can show you exactly how many units or revenue that might mean. We then expand that analysis to include what if scenarios where we assess the value of adding staff members or expanding office expenses.
Ad Hoc Reporting and Support
AHAA Sales and Marketing Analytics further supports any additional reporting or tracking initiative, whether it is mining your current database, providing actionable business intelligence or creating one-off Excel documents.
Your Associate Manager is devoted to helping you develop your organization and grow your practice. In addition to their onsite and telephone support, Associate Managers teach and lead educational workshops, attend the training sessions from our vendor partners, and conduct implementation-based site visits to your office. Associate Managers are supported by a dedicated home office support staff of more than 60 employees.
Buying Group Vendors
AHAA has access to more than 30 vendors with significantly discounted pricing for Hearing Instruments and ancillary products. Incentives are applied immediately and placing an order is easy.
Each year, our Associates get together to learn, network, build relationships, and exchange ideas! Our Convention is a unique opportunity to learn from others’ successes and failures. In just a few days, you’ll gain unparalleled business insights and experiences that can be put into practice as soon as you get home.
For more on AHAA Convention, visit www.ahaaconvention.com.
Human Resources Support
We are dedicated to providing our preferred Associates with a vast array of knowledge and resources for their Human Resource questions, concerns, and needs. The HR Solutions site contains valuable information that will help your business run more efficiently in managing your staff.
You can’t expect new patients to walk in the door if they don’t know about your practice. Our team of experienced marketing professionals will assist you in the development and implementation of your entire marketing program, including:
- Marketing planning
- Website development and analysis
- Digital marketing solutions
- Direct mail campaigns
- Logos, brochures, business cards, stationery
- Newsletters, posters, and more!
As a preferred AHAA Associate, it’s all free! Your access to marketing strategies and tools designed specifically for the hearing healthcare industry is just a phone call away.
Fill open positions in audiology, device fitting, office management, and business development – all functional areas of your practice. To get started we will help you to develop core competency models and create job descriptions and posts; we’ll screen all candidates to evaluate their skills and help you develop interview and assessment questions. And finally, upon request, we can perform background checks and drug tests.
If you are job seeker looking for open positions, please visit the AHAA Job Portal.
Training & Continuing Education
Our Employee Development and Training services ensure that the members of your staff are working as a team, a unit dedicated to superior customer service, maintaining a positive brand image and supporting practice growth.
AHAA conducts regional classes throughout the year to make sure all of your employees are on the same page. From office representatives and customer satisfaction to audiologists and closing hearing aid sales, AHAA Employee Development and Training services keep your practice running smoothly, efficiently and successfully.
Contact us at CustomerManagement@ahaanet.com for a schedule of upcoming learning events.
Your Hearing Network & Hearing Benefits Plans
As a Your Hearing Network (YHN) provider, you will have convenient access to national, regional and local Managed Care Organizations, Employers, Workers’ Compensation Groups, Insurance Carriers, and Third-Party Administrator (TPA) Programs and Plans.
YHN offers above-average fitting fee reimbursement rates and provides support services such as credentialing support, billing and claims processing, and plan negotiation.
The fastest growing managed care network in the industry, YHN can help fill your schedule with managed care referrals when there are open slots unfilled by private pay patients.
Access to YHN is free for all AHAA Associates. For additional information or an application, please call 855-400-9764, option 2, to speak with a YHN Customer Support Representative.
For more information, please visit www.yourhearingnetwork.com.
Your Claims Solution
Make Your Claims Solution your insurance advocate. Eliminate all of the hassles navigating the insurance landscape. With Your Claims Solution you will:
- Save time
Get faster claims submission turnaround and eliminate long calls spent with insurance companies.
- Work easier
When you have insurance questions, our dedicated team is just a phone call away. We’re here to alleviate all of your insurance hassles.
- Get paid faster
Receive quicker insurance reimbursements, competitive discounts, and lowered accounts receivables because of our quick turnaround and follow-ups.
We will build a plan to meet the unique needs of all Hearing Healthcare Professionals. Together, Your Claims Solution and AHAA can address the impact managed care makes on your practice. Let us check insurance benefits, bill insurances and third-party claims, and eliminate costly billing fees for you.
Your National Call Center
We work as an extension of your practice to bring you quality opportunities and save you time, effort and money. Utilize a dedicated telemarketer to contact your database and reach patients you haven’t seen recently. Our call center provides highly personal, effective and cost-efficient communication.